Uganda Housing Finance Bank Ltd Job Vacancies: Recruitment for Delivery Channel Analyst and Information Systems Analyst

Applications are invited from suitably qualified Ugandans to fill the following positions in the department indicated below.


INFORMATION TECHNOLOGY DEPARTMENT
1. JOB REF: HFB/06/10
JOB TITLE: Delivery Channel Analyst
RANK : Officer (Systems)
NUMBER OF POSITIONS: 1
DUTIES:
- Provide efficient custom service.
- Effectively perform service level management for delivery channel systems.
- Perform effective close of business processes.
- Develop delivery channel system specification.
- Update delivery channel procedure and system manuals.
- Perform delivery channel system upgrades and functionality optimization.
- Implement new delivery channel systems.
- Ensure high availability of delivery channel systems.
- Document business cases for emerging delivery channels.
- Performance monitoring of delivery channel systems in use.
- Provide delivery channel uptime statistics.
- Provide technical support and end user training for delivery channel systems.
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QUALIFICATIONS
- A bachelor’s degree in Computer Science, Information Technology, Mathematics or Electrical Engineering.

EXPERIENCE
- Minimum of two (2) years working experience in IT, call logging and help desk management software.

SPECIAL SKILLS
The following Skills are very important for applicant;
- Ability to provide end user support in an environment supporting multiple computer systems applications running on different hardware configurations is an essential requirement of this role.
- Good knowledge of financial systems application i.e. Oracle database system.
- Good knowledge of PC Server operating systems i.e. HP UNIX, Microsoft Windows 2000, 2003 and 2008 servers, corporate protection systems, knowledge of Web design.
- Result focused and able to respond positively to feedback.
- Demonstrates openness to change and ability to manage complexity.

AGE Not above 30 years.

2. JOB REF: HFB/07/10
JOB TITLE: Information Systems Analyst
RANK: Officer (Systems)
NUMBER OF POSITIONS: 1
JOB DUTIES
- Provide efficient custom service.
- Implement and Manage decentralized systems access authorization.
- Implement effective MIS-CRM for the Bank.
- Perform effective close of business processes.
- Work towards automation of commissions.
- Perform updates on the systems in preparation of branch rollouts.
- Perform system upgrade and functionality optimization
- Implement new systems as the need arises.
- Ensure high availability of the systems.
- Assist in product research and development when required.
- Performance and monitoring of IT systems applications in use.
- Identifying and resolving application software problems.
- Perform systems user requirements analysis as required.
- Provide technical support and end user training of internal IT users.

QUALIFICATIONS, EXPERIENCE, SPECIAL SKILLS AND AGE
As in 1 above

REMUNERATION
SALARY AND BENEFITS FOR ALL POSITIONS ARE VERY ATTRACTIVE
HOW TO APPLY:
Send your hand written applications accompanied with a detailed Curriculum Vitae, copies of academic qualifications, testimonials and professional training documents/certificates, names and addresses of three (3) referees to

The General Manager Human Resource & Administration
Housing Finance Bank
4 Wampewo Avenue, Kololo.
P. O. Box 1539 KAMPALA.
CLOSING DATE: Tuesday 7th September 2010

HFB is an Equal Opportunity Employer.